Privacy Policy
Last updated: May 2026

1. Introduction
This Privacy Policy explains how QURAY TECHNOLOGIES LIMITED collects, uses, and protects your personal information when you use our website, quray.music, purchase our products, join our waitlist, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:
  • Personal information, such as your full name, email address, phone number, billing address, and shipping address;
  • Order information, such as the products you purchase, order status, payment status, and delivery details;
  • Communication information, such as messages you send to us by email, forms, or other contact channels;
  • Usage data, such as browser type, device information, IP address, pages visited, and website interactions;
  • Cookies and analytics data, including information collected through tools such as Google Analytics or similar services.
3. How We Use Your Information
We use your information to:
  • Process and manage your orders;
  • Provide customer support;
  • Send order confirmations, shipping updates, and product-related information;
  • Manage pre-orders and waitlist communication;
  • Improve our website, products, and services;
  • Prevent fraud, abuse, and unauthorized transactions;
  • Comply with legal, accounting, tax, and regulatory obligations.
4. Payments
Payments on our website may be processed by third-party payment providers, including Stripe.
We do not store your full card details. Payment information is processed securely by the payment provider according to its own privacy and security policies.

5. Cookies and Analytics
We may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors use our website.
Cookies may include:
  • Essential cookies required for basic website functionality;
  • Analytics cookies that help us understand website performance and user behavior;
  • Marketing or tracking cookies, if enabled, to help us measure campaigns and improve communication.
You can control or disable cookies through your browser settings.

6. Data Sharing
We may share your information with trusted third parties when necessary to operate our business, including:
  • Payment processors, such as Stripe;
  • Shipping and logistics providers;
  • Website hosting and analytics providers;
  • Email and customer communication tools;
  • Accounting, legal, or compliance service providers;
  • Authorities or regulators when required by law.
We do not sell your personal data.

7. International Transfers
Because QURAY TECHNOLOGIES LIMITED operates internationally, your information may be processed or stored in countries outside your country of residence.
When we transfer or process data internationally, we take reasonable steps to protect your information in accordance with applicable laws.

8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the internet is completely secure.

9. Data Retention
We keep personal information only for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, and maintain business records.

10. Your Rights
Depending on your location, you may have the right to:
  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your data;
  • Object to or restrict certain types of processing;
  • Request a copy of your data;
  • Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the email below.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
magic@quray.music
QURAY TECHNOLOGIES LIMITED
Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR China